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16.06.04
Procedural Justice
In one of my MBA-books, they referred to procedural justice without explaining it. I found a website with some useful information about the topic.
Procedural justice is concerned with making and implementing decisions according to fair processes. People feel affirmed if the procedures that are adopted treat them with respect and dignity, making it easier to accept even outcomes they do not like.
So, what makes processes fair. The author suggests the following:
- put emphasis on consistency
- those carrying out the procedures must be impartial and neutral
- those directly affected by the decisions should have a voice and representation in the process
- the processes that are implemented should be transparent
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